Return
Policy
IMPORTANT
*** Do You Know That : According to our RETURN
POLICY , eJilbab.com will not refund original Shipping Fees
and the shipping Fees of returning items back except if the item
was defected ***
How to Return?
- Fill
out the Return Form: Please tell us why you're
returning the item and how we can refund your money.
- Pack
Your Return: Wrap your item carefully in a box and enclose
the invoice with your Return Form.
- Ship
Returned items to:
USA,
Canada, UK & Europe - Return Center |
| Atrab
Est,
North
Marka, King Abdullah 1st Street. Industrial traffic light
Al
Aman Building, second Floor
Amman
- Jordan |
- Check
Your Email: We will send you an email to notify you that
your return has been processed and the proper account is credited.
Please expect the credit in your account within 14 business days
after we received your return.
IMPORTANT
INFORMATION
30-Day conditional guarantee
If
you are not satisfied with your purchase, we will be happy to accept
your return within 30 days from the receipt date. Simply return the
item for full refund except for the original shipping cost which will
be deducted automatically from your refund.Also eJilbab.com will never
handle return shipping fees to Jordan no matter the cause of return
except for DEFECTED ITEM sent
which is the only case that ejilbab is ready to handle the return
shipping fees all the way to Jordan.
If you
have inquires or problem please feel free to contact our Customer
Service by E-mail customer@ejilbab.com
Return
Exceptions (updated)
All sales are final for customized* and closeout
items with no return and/or refund unless there is an error on our
part or defected item.
* Shortening, Resizing and any
additional customization
Refund
We will refund your money to your convenient
payment method within 14 business days from the day we received back
the items.
Are you 100% happy?
Your satisfaction
is very important, so we offer this guarantee: if within 30 days of
receiving your order you are not 100% delighted with the quality of
your clothing we will refund your money upon your request. For inquiries
please don't hesitate to contact us customer@ejilbab.com