Return Policy
How to Return?
- Fill
out the Return Form: Please tell us why you're
returning the item and how we can refund your money.
- Pack Your Return:
Wrap your item carefully in a box and enclose the invoice
with your Return Form.
- Ship Returned
items to:
| USA
- Return Center |
UK
& Europe - Return Center |
| Al-Madar Tailoring
Box # AMM 908
147-29 182nd Street
Springfield Gardens, NY 11413
USA
|
Al-Madar Tailoring
Box # AMM 478
Aramex House, 11 Willow Road, Colnbrook
Slough, Berkshire SL3 0BS
England |
- Check Your
Email: We will send you an email to notify you that your
return has been processed and the proper account is credited. Please
expect the credit in your account within 14 business days after
we received your return.
30-Day unconditional guarantee
If you are not satisfied with your purchase,
we will be happy to accept your return within 30 days from the receipt
date. Simply return the item for full refund except the shipping cost
which will deduct automatically from your refund. If you have inquires
or problem please feel free to contact our Customer Service by E-mail
customer@ejilbab.com
If we are informed that the return is due to
a manufacturers defect or our error, we will reimburse you for the
return shipping costs.
Return Exceptions (updated)
All sales are final for customized* and closeout items with no return and/or refund unless there is an error on our part or defected item.
* Shortening, Resizing and any additional customization
Refund
We will refund your money to your convenient
payment method within 14 business days from the day we received back
the items.
Are you 100% happy?
Your satisfaction is very important, so we offer this guarantee:
if within 30 days of receiving your order you are not 100% delighted
with the quality of your clothing we will refund your money upon your
request. For inquiries please don't hesitate to contact us customer@ejilbab.com