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100% Satisfaction Guarantee
Our goal is to not only satisfy your needs, but to exceed your expectations.
Our products are backed with a money back guarantee. If for any reason
you are unhappy with the product and have a receipt we would be happy
to refund 100% of your purchase price excluding the shipping cost.
No merchandise can be returned without our consent and the original
invoice or sales receipt.
30-Day Unconditional Guarantee
Our commitment it’s your satisfaction. eJilbab is a manufacturer
not merchant, and we are always looking forwarding to satisfy our
customer in all circumstances. We trust & value our customer taste,
and this is why we offered you 100% Satisfaction Guarantee, if you
are not 100% happy with our products please feel free to return it
to us also your suggestion and/or complain would be appreciated. We’re
working hard to offer you good quality with affordable price.
Return Exceptions ( updated )
All sales are final for customized
* and closeout items with no return and/or refund unless there is an error on our part or defected item.
* Shortening, Resizing and any additional customization
Returns
All returns require the invoice number before you send the merchandise
back. Send an email to return@ejilbab.com
with your order number and the reason for return. We will reply in
48 hours with Return instructions.
Refund
We will refund your money to your convenient payment method within
14 business days from the day we received the items back.
Are you 100% happy?
Your satisfaction is very important, so we offer this guarantee:
if within 30 days of receiving your order you are not 100% delighted
with the quality of your clothing we will refund your money upon your
request. For inquiries please do not hesitate to contact us customer@ejilbab.com